WebMay 10, 2024 · Optum CEO Larry Renfro has set the goal of "70 in 7." That is in reference to a net promoter system, so Renfro wants to see NPS of 70 percent, in 7 years. Optum is currently at 40 percent. NPS is a growth metric, measuring client satisfaction, from those that sing Optum's praises, to those that are neutral, and clients that are detractors. The ... WebPrice Match 14-day limit. If you find a current lower price within 14 days after purchase from Optum, call customer service at 1-800-464-3649, option 1, fax in ad with customer number to 1-801-982-4033 or email the ad to [email protected]. Optum reserves the right to adjust a payment or provide a refund, dependent on the status of ...
Case Study: Optum goes from concept to production in 100 days
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The Big Tech of Health Care - The American Prospect
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